Ordered a product but had to cancel it later in the day. I never worry about my purchases they have always been just as explain and picture perfect. I am furious that they keep … Every time they are quick to make it right! I bought a Halloween tree that arrived broken. They have what I generally need, and for a reasonably good price. Now I’m motivated more than ever to get this product off the shelf so to speak.

I checked with best choice, they said they don't sell part for their products!! Every product I have bought has been high quality and always on time. We are sorry to hear that the couch you purchased from us did not work out when you were putting it together and that when you contacted our Customer Service you did not have a good experience. unfortunately, your organization is ill-prepared to send the correct items needed to fix the problem. Total 1912 reviews....closest competitor has 300 something. If I knew that I wouldn't have purchased the poor quality swing, even if it was affordable, because I waste my money. They either sell a ton of defective umbrellas or the 5 star reviews are falsified. I was instructed to return an item because it was damaged during shipment. He would not provide one and said he’s only allowed to give out his name not the names of his superiors. Each day saying it would be deliver the next. Only the latest review will count in the company's TrustScore Going forward, I recommend that customer service does its due diligence so that a customer doesn't have to remind BCP of what it's potentially losing should a customer walk away dissatisfied. I think also the upholstered material is very cheap and can not figured out what it is made of. I make Best Choice Products my first choice for shopping. After making the purchasing I immediately tried to cancel this item. Last person I spoke with was named ***, and he finally sent me a label to return however I’m worried because he stated the other item was lost in transit, and I didn’t get anything besides a reference number, that it wasn’t documented properly and if I’m going to receive my refund one I get this item shipped back to them. Never think twice about buying from them! Parts were missing, screws, washers, and tools if there were any. The problem was the shipping of the product. No problem no hassle. Company stands by their products. BCP is first for any purchases for me!

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Find helpful customer reviews and review ratings for Best Choice Products Set of 2 Adjustable Zero Gravity Lounge Chair Recliners for Patio, Pool w/Cup Holders - Black at Amazon.com. See business transparency However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. I feel as though this is a bogus company and after reading more reviews found out the same thing has happened to multiple people.I ordered an outdoor swing and during a really strong storm the plastic clips that hold the canopy on were broken.

It appears they do not automatically do refunds when you send something back you must call and follow up. A free inside look at company reviews and salaries posted anonymously by employees. I will not buy anything again from this company and based on all of the reviews I am seeing I would not recommend them to anybody. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.As a matter of policy, BBB does not endorse any product, service or business.BBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It has not been the 14 days but I am sure this company will send it as promised. With those stats, I would and will purchase from them against because I feel they stand behind their products and care about what their customer are getting. I have ordered SO MUCH from this company and have only had a handful of mishaps (a piece missing). I call their customer service. The best part?

Now, you think, "how am I going to return this?" BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I ordered an outdoor sectional couch back in mid April. It smelled very bad and funky and even after leaving it outside and in garage, the smell did not dissipate?

Best Choice Products has a consumer rating of 1.4 stars from 10 reviews indicating that most consumers are generally dissatisfied with their purchases.

Fantastic customer service prior to the purchase of a greenhouse. I own several BCP items and love it Please check out resources available to you at Customer Reviews are not used in the calculation of BBB RatingBetter Business Bureau Serving the Pacific SouthwestBBB Business Profiles may not be reproduced for sales or promotional purposes.BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The second package was delayed for 5 days straight. all t want is the replacement parts

I brought an air fryer the light does not work I spoke with someone for help and was told to send it back and once they receive it right to ten weeks I will receive another o e this was a gift and I am very disappointed never heard of this company and I was told to go to a store I’m familiar with just in case any problems I will not be sending it back it’s too much of a hassles I will just be out of 145 dollars and a lesson learned ...do not shop for this place Products are a good quality.


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