Given the other features work, i would doubt it be disconnected.Something similar happened to me and resyncing the pen fixed it. Open the Windows 10 Action Center on your Surface Pro, Go, Laptop, or Book by swiping in from the right side of the screen with your finger.

I showed off the battery to someone and when I put it back together I did it incorrectly. Just wanted to document this for future reference.I got it replaced and the problem went away. All good on that front. Press question mark to learn the rest of the keyboard shortcuts To check the battery in a Surface Pen, press and hold the eraser button on the end of the stylus for five to seven seconds. Microsoft said the Surface Pen will last for 1 year, however, real battery life is dependent on the amount of real usage. The pen top has 4 contacts, 1 big long one and 3 "dots". Anything but ordinary.Press J to jump to the feed. By using Lifewire, you accept our10 Ways to Fix It When the Touchpad Is Not Working on Windows 10How to Fix It When Windows 10 Bluetooth Is Not WorkingHow to Fix It When Your iPhone Microphone Is Not WorkingWhat To Do When A USB Device Is Not Recognized In Windows 10 To check for the latest Windows 10 update and any new drivers, tap the icon in the lower-right corner to open the Alternatively, swipe in from the right side of the screen with your finger.

But if i try to use the eraser in one note or photoshop, nothing happens. The easiest way to test the Surface Pen is to open the Tried taking battery out and putting back in, but no luck. So, you can buy a new Surface Pen and use it on a Surface Pro 3 without issue.

The pen doesn't need to be paired but the click working tells me that the eraser battery still works, so the eraser should work. For what its worth I also experienced the same thing. Microsoft support is great. If you have a store nearby, you could probably just walk in and they'd swap it for a new one on the spot.

If you can't use your finger on your Surface, go to Surface touchscreen: Problems with touch.

A green light means the battery has a charge, while a red light means it's almost flat and should be replaced. Lifewire uses cookies to provide you with a great user experience. Surface Pro 3 Pen Eraser and right-click buttons don’t work; Surface Pro 3 Pen’s top purple button doesn’t work; 1 Surface Pro 3 pen not working: battery issues.
Can't say if it came back because i actually returned the device. If the Surface Pen's LED light turns on, but it's still not writing when you touch it to the screen, you may need to pair it through To see which apps to start with, go to the section Try these apps with your Pen.. Start inking with your pen . Microsoft support is great. If your Surface Pen doesn't work properly, it may be because the Check the battery level of your pen. If your Surface Pen still doesn't work properly, it may be damaged and in need of replacement. If this is the case, reach out to Microsoft Support, either in person at a Microsoft Store or through the company's online support page. I've rebooted a couple of times today, no change.you need a new pen sadly. If not, you could call their support and they'll probably send you a replacement. The Surface Pen, Surface Pen for Surface Pro 4 and the New Surface Pen all work on older and newer devices. When I put it together incorrectly i had peeled one of the sticker off and folded it onto itself thus one of the "dots" was not making contact.


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